We No Longer Stock Heatlogs. If you require them please go to UK Heat Logs To Discuss Your Requirements
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If You Live In Hampshire Or Surrey, Within 10
Miles Of Alton (GU34 Postcode)
Our Local Prices List Applies To You....Click Here For More Details.
Smaller Orders (up to 150kg)
These are sent by courier. We have recently changed to UPS 24 hour courier, who provide a first class service. this means that if you order before 12 or 1 pm, you may receive your parcel the next day! We ship every working day (Monday to Friday), so you should not wait longer that 2 days for your delivery (excluding weekends and public holidays).
Orders will be generally placed in box loads of 25 - 40kg and you may receive up to 5 boxes of burnables....
Courier Surcharges for certain postcodes:
Due to spiralling fuel costs, there are surcharges for certain areas, you probably know who you are!
IV, KS, KA28-28, PA20-29, PH - extra £20.00 - sorry! (this is per order, not per box, so it could be broken down to £4.00 per box for a large order)
PO30 - 41 We can send these out via Parcelforce, which costs us an extra £2 per box.
If you live in a post code that normally incurs a surcharge, then please contact us.....
Half And Whole Pallet Orders:
These are shipped by Palletline who are a specialist pallet delivery company, with experience in delivering to private addresses. Pallets are sent out on a 3 - 5 working day service and again, they have been known to turn up on the next day! There is some flexibility with pallet deliveries, if you live down a narrow lane, you can request a 7.5 tonne vehicle rather than the 16T lorries they normally use.... see below. ...
Your pallet will be a booked in service. This means that when the pallet is at or close to your local depot, you will be telephoned and a delivery date will be arranged. The driver should also call around 20 - 30 minutes prior to arrival though sometimes that fails to occur.
You are guaranteed a "kerbside delivery", although, in reality, the drivers are very helpful. They always have a pallet truck so that they can move the pallet a short distance.
BE MINDFUL THAT A ONE TONNE ORDER WILL BE 1M² AND APPROX 1.6M HIGH. IT IS A BIG HEAVY LOAD. IT MAY NOT BE POSSIBLE TO PUSH IT UP YOUR DRIVEWAY IF YOUR DRIVE SLOPES UPWARDS.
The orders are collected from the manufacturing site and are on a 3-5 working day delivery service, 5 - 7 working days if you are somewhere remote. Delivery will take place between 08.30AM and 17.00PM Monday to Friday. It is therefore important that you have somewhere convenient for the pallet to be delivered to. The pallets have a rainproof cover so your goods are protected from the elements however we would recommend you get them under cover in good time to ensure moisture does not penetrate the logs.
Please be aware that although these delivery services are supposed to take 48hours or over, they DO turn up within 24 hours sometimes.
SURCHARGES ON PALLET DELIVERIES
HIGHLANDS AND ISLANDS OF SCOTLAND, and ISLE OF WIGHT - please ask for a quote...
£10.00 to £20.00 SURCHARGE ON LONDON POSTCODES: (inner London being the higher amount) E2-18, N1-22, NW1-18, SE1-17 SW1-18, W2-14, BR, CR, DA, E3-13, EN, HA,,IG, KT, RM, I, SE2-28, SM, SW2-20, T, UB,
£25.00 ON CENTRAL LONDON POSTCODES: EC, WC, E1, W.
£8.00 SURCHARGE ON FOLLOWING POST CODES - SW ENGLAND AND WALES: CA, CF, CT, EX, LD, LL, PL, TH, TQ, SY16-20, 23-25
£10.00 to £20.00 SURCHARGE ON FOLLOWING POST CODES - SCOTLAND & TRURO: EH, FK, G, KY, ML, PA1-19, SA, TR.
PRICES CORRECT AS OF 15/09/2014 BUT CAN CHANGE ANY MOMENT DUE TO THE NATURE OF FUEL PRICE CHANGES.
You can arrange collection of your heat logs from us, we are located in Alton Hampshire (postcode area GU34). This needs to be done by prior appointment. We can also deliver smaller amounts to you, the delivery cost would depend on distance from Alton but feel free to contact us and we can discuss your requirements. Very local deliveries would be free....
Bespoke Orders: If we have not listed the quantity of fire wood or heat logs that you would like. Please contact us and we will be happy to give you a price.
Please Note - Deliveries can be made to Northern Ireland, Scilly Isles and Isle of Man only by prior arrangement. You will therefore need to telephone us first to discuss your requirements in full so we can get the delivery arranged to meet your needs.
The Fuel Of The Future, Today...
* 1 Working day
delivery service applies to UK mainland only, not highlands and
Islands. Also not applicable to pallet orders which are normally 4 -
5 working days.
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